Two places for knowledge
Global Knowledge (your vault)
Where: Library → Knowledge tab → Global Knowledge → Add. Used by: Ask Ace, and every project and campaign in your account. Put here: anything true about you everywhere, such as your voice guide, offers, FAQs, and best content.
Project knowledge
Where: the Knowledge panel inside a project, a Writers Studio project, a campaign's settings, or Video Studio's Knowledge tab. Used by: that project, and anything inside it. Put here: material for one piece of work, such as a client's brief, research for one article, or notes for one campaign.
How they combine
When you work inside a project, Ace searches the project's knowledge and your Global Knowledge, and merges the best matches. More specific knowledge wins ties, so a client brief beats your general FAQ when both match. In Ask Ace, which isn't tied to a project, Ace searches your Global Knowledge.
Agencies: one vault, many clients
If you write for several brands, keep each client's material in their project or campaign, not in your Global Knowledge, where it could leak into another client's drafts. Use a separate Brand Profile per client too; you'll pick between them in Module 4.
Adding documents
Click Add in any Knowledge panel. You can pick from Documents (things already in your Library) or Upload a file. The document appears with a processing status, then shows its chunk count when it's ready. Delete removes it and everything indexed from it.
Try it
Open Library → Knowledge → Global Knowledge and add the files you gathered in the last lesson. Wait until each one shows as ready.